FAQ

  • Who is this for?

    Whether you’re an interior designer, builder, renovator, decorator or someone who is simply looking for something special but can’t quite find it. I am here to help. While we are experienced in furniture and building materials, we quite literally source anything.

  • Why work with us?

    With a growing list of 100+ suppliers, we’ve done all the hard work so you don’t have to. After a few expensive lessons ourselves, we know what to look out for. We work with your budget to know if it is possible to bring your vision to life. We also have great contacts in logistics, supporting you with a full end to end service.

  • What are the MOQs?

    Good news is we’ve build great relationship with our suppliers over the years and most of them are willing to work towards a lower MOQ for us. Generally speaking, the smaller the item, the higher the MOQ. For custom furniture pieces, there is no MOQ, while increasing your quantity does bring your cost down per piece. We work with you to select a suitable supplier that is willing to produce what you’re after.

  • How does shipping work?

    We have partnered with a shipping logistics company offshore who will handle door-to-door delivery. Shipping can be the most daunting and expensive part of the process but rest assure we have partner with the best to ensure a smooth delivery for your item. Options will be provided to you upon order confirmation, whether or not you wish to have the product unloaded for you or just delivered to door to save cost. We discuss options to suit your needs and budget.

  • How long does it take to design and source a custom item?

    The timeline can vary depend on the complexity of the item, this includes the time to manufacture the product, as well as the design process. We discuss this at the beginning of the consultation.

  • Can I get a sample before I place an order?

    Yes, we provide sample materials before you proceed with your custom order. Depending on what you are sourcing, sometimes mould fees are involved. It is important to note that samples are usually more expensive and all costs incurred is covered by the client. On some occasions the manufacturer is happy to provide sample fabrics and wood for free, but it is manufacturer dependent.

  • What have you source before?

    We started out with furniture, but slowly have been expanding into different categories. To date, we have sourced custom furniture pieces which includes chairs, console tables, outdoor furniture, electronic standing desk, dining tables, multiple marble items, horse rail fencing, outdoor umbrellas, ceramic cups, ceramic plates, outdoor awnings, sunroom, clothing and our biggest item yet - an excavator.

  • I don't need sourcing, but your drawings look great. Can I get you to design a piece for me?

    Yes, absolutely! If you are just after a piece of technical drawing for an item and you want it made locally, we can most definitely do that for you.

    Technical drawing starts at $75 + GST per item

    3D rendering starts at $150 + GST per item

    If you know exactly what you are after, we can quote accordingly :)

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